Training & support

Build confidence.
Put learning into practice.

Guided training videos and online learning are included with eMARx. Laptops supplied by eMARx also include a demo environment, so your team can practise alongside the training.

Trainer-led sessions, including on-site training, are available at an additional cost. Contact our team to discuss your requirements and receive a tailored quote.

eMARx demonstrated on a laptop during a medication round, using demonstration data.

Demonstration data shown.

Different ways to learn

Choose the approach that suits your team.

With a trainer

In-person training

Work through eMARx with a trainer present. Ask questions, discuss how your team uses eMARx and receive feedback during the session.

Suitable when a team benefits from direct guidance and an opportunity to practise together.

Enquire about in-person training →

Live and connected

Live online training

Join a trainer remotely for demonstrations, explanations and questions. The session can be planned around the people attending.

Practical participation depends on the session format and equipment available.

Enquire about online training →

Guided practice

Watch. Pause. Practise.

Follow the guided recordings while working in the eMARx demo environment. Pause to try a task, then return to the explanation whenever you need it.

Work through nine guided sessions at your own pace.

Learn and refresh

E-learning

Explore role-relevant topics, revisit a demonstration and check your understanding through assessments.

The Learning Hub brings guided training, task guidance and assessments together for eMARx customers.

Learning by doing

A space to practise before using a live record.

Use the demo environment on laptops supplied by eMARx to follow practical examples with demonstration data. You can pause, repeat a task and build confidence at your own pace.

1

Watch the task

See the starting point, the action and the result on screen.

2

Try it yourself

Pause the recording and follow the exercise in the demo environment, using the matching practice materials.

3

Return and repeat

Revisit a chapter or repeat the exercise using its preparation and reset guidance.

Getting started with eMARx

Support through implementation.

Your implementation brings together your agreed training option, remotely supervised Check-In and support when you go live.

We will agree the training format, practical arrangements and any associated costs with you as part of your implementation plan.

Learning for your whole team.

For staff

Staff can access guided training videos, Quick Reference Guides and assessments through the Learning Hub. They can learn at their own pace, revisit a task and view their certificates.

For home and regional managers

Authorised managers can review staff e-learning progress, certificate status and expiry dates for a single care home or multiple homes within their organisation.

Managers only see staff in the homes assigned to them.

A customer’s experience

“The transformation in the team has been wonderful to see. Colleagues are more knowledgeable and confident, with a much stronger understanding of medication management. The system, together with the support behind it, has become an important part of helping us embed safer and more confident practice.”

Sharon ByeDirector of Care
Enham Trust and C&C
Trainer-led sessions

Plan training for your team.

Tell our team what you need. We can discuss the format and availability, and provide a tailored quote before you book.

Prepare an email to our team. Your email app will open so you can review and send the enquiry yourself. This page does not submit your enquiry.

Up to 500 characters. Please include training requirements only; do not include resident information. You can add more detail in your email app.

You can also email sales@emarx.co.uk and include your training requirements. If your email app does not open, copy this address into your usual email service.